Archive
Category: Increase Online Bookings
Archive
Category: Increase Online Bookings
5 Simple Ways to Build Trust Online
Online bookings are increasingly the main way customers connect with tour and activity providers, but booking online does require trust. Here’s how you can build trust into every part of your company’s online presence. 1. Request online reviews A whopping 84 percent of people trust online reviews as much as recommendations from their friends. The single […]
Written By | Nissa Campbell
Trust: The Most Important Resource a Tour Provider Can Cultivate
Booking can be a real exercise in trust for new customers. They’re handing over hard-earned money for a promise that you’ll give them a good experience — an experience that might not happen for months. From that perspective, it can seem like a lot to ask. With that in mind, trust is one of the […]
Written By | Nissa Campbell
Lock Down the Perfect Cancellation Policy for Your Tour and Activities Business
Crafting a good cancellation policy can be a bit of a tightrope. Too strict, and you might scare customers off before they book. Too lax, and you leave your business open to disastrous last-second cancellations. A well-crafted policy makes customers feel welcome and safe while protecting your tour and activities business from frivolous cancellations. It […]
Written By | Nissa Campbell
Online Payments Are a Challenge for Tour Providers, But Rezgo Can Help
To customers, digital payments are an afterthought. You make a booking, fill out your credit card details, and just like that, the transaction completes. It’s a beautiful, simple system that makes shopping online a breeze. But when you nudge back the curtain, the payment landscape looks a little different. That simple customer-facing process is backed […]
Written By | Nissa Campbell
6 Reasons a Great Tour Company Demands a Custom Domain
When you’re starting out, a free domain can be a blessing. Being able to direct customers to your new online home at example.rezgo.com is great! But even better is being able to direct customers to your own custom domain, like example.com — and it’s a lot easier than you might think. Here are six reasons […]
Written By | Nissa Campbell
Creating a Website With Online Bookings Is Easier Than You Think
You know that your tour and activities company needs a website to keep up with the competition, but do you know what that means in practical terms? In a complicated technical field, you need simplicity and straightforward information — and we have that for you. Working with professional designers can be simple. First things first: […]
Written By | Nissa Campbell