Archive
Category: Tourism Best Practices
Archive
Category: Tourism Best Practices
Partnering with Agents to Complement Your Direct Booking Strategy
Direct bookings are the foundation of a successful tour business—but agents can play a strategic role in expanding your reach when used correctly. In this article, you’ll learn why joining forces with agents can help you grow your business. Direct bookings may yield greater profits and give you more control over the customer relationship. But they are […]
Written By | Rezgo
A Guide to Hiring in Tourism: Skills, Strategies, and Seasonal Staff
Hiring the right team is the cornerstone of success in the tourism industry, where exceptional service can make or break your business. This guide will give you the rundown of hiring in tourism, broken down into simple steps: identifying gaps in your team, hiring seasonal staff in tourism, looking for key skills, and managing a […]
Written By | Rezgo
How to Get the Most Out of Guest Satisfaction Surveys
With guest satisfaction surveys, you can discover what guests really think and use those insights to improve your tour business and drive bookings.
Written By | Vanessa Gibbs
Looking ahead: Setting goals for your tour business
Goal setting is one of the most important activities you can undertake for your tour business. Think of it as shaping the destiny and direction of your business for both the short- and long-term. And there’s no better time than the pre-season lull to spend some time setting goals for your tour business for the year ahead.
Written By | Rob Mathison
Tips for Handling Large Group Bookings and Reservations
Understanding how to effectively manage and attract large group bookings can be a game-changer for your company, especially with comprehensive tour booking software as part of your toolkit.
Written By | Lindsay Stroud
Time to Reflect: A Tour Business Review Can Set You Up for a Year of Success
A thorough year-end tour business reflection and review is vital for your tour and activity operations. It’s an opportunity to unravel the past year, learn from it and position yourself for success. There’s no better way to maintain, or at least plan for, progressive year-on-year improvement for your business.
Written By | Rob Mathison
More Resources
Video Testimonial
Discover how online booking became the number 1 sales channel for Phare Circus, in Cambodia
