Archive
Category: Tourism Best Practices
Archive
Category: Tourism Best Practices
Be the Leader Your Tour Company Needs With These Soft Skills
Leadership has a way of sneaking up on a person. One day you’re setting out in the world, excited about starting a new tour business — the next, you’re surrounded by people who look to you for guidance. You might be prepared, having honed your interpersonal skills in anticipation of this day, or you might […]
Written By | Nissa Campbell
How to Listen Like a Leader
Can you think of the last time you gave someone your full, undivided attention? For most of us, it’s a skill rarely used. For the few among us who take the time to practice active listening, though, it can be life-changing. If you want to improve your leadership skills, there’s no better place to start. […]
Written By | Nissa Campbell
Is Your Tour Company Protected By Your Website’s Privacy Policy?
Have you given more than a moment’s thought to your website’s privacy policy? Are you certain you have one? For a great many people and companies, privacy policies are an afterthought at best — thrown in by web designers from goodness knows where, or copied from a template and never considered again. But in an […]
Written By | Nissa Campbell
How to Prepare Your Tour Company’s Liability Waiver
If you don’t already have your guests sign a liability waiver before heading out on your tours and activities, you may be leaving the fate of your business to chance. Liability waivers don’t only protect you from accidents in your control — they can also protect you from the mistakes of your guests, providers, and […]
Written By | Nissa Campbell
Liability Waivers: A Must-Have in the Travel Industry
Keeping people safe is part of the job as a tour and activities provider, but accidents happen. Not just in activities that carry an unavoidable level of risk, like white-water rafting or skydiving. They happen on walking tours, at kayak lessons, on the slopes — if people are involved, they will find ways to hurt […]
Written By | Nissa Campbell
How to Get More Out of Your Company Story
You’ve narrowed down your hero’s journey, sorted out your five Ws, and come up with an outstanding, moving company story. It’s up on your company website’s “About” page. Is that all there is to company storytelling? Not even close. Once you have your brand’s story nailed down, you can use it as the foundation of […]
Written By | Nissa Campbell