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How to Take Control of Your Guest Reviews (Updated for 2024)
Depending on your perspective, reviews may be a great way to spread the word about your tour and activity business, or they might be a necessary evil. Either way, they’re necessary. Let’s take a look at how you can take control of your guest reviews. According to Bright Local’s Local Consumer Review survey, 46% of […]
Written By | Nissa Campbell
Rezgo 9.5: Payment Requests, Date-Based Rules, Improved Search and More
Rezgo 9.5 is here, and it includes a feature we know you’ve been waiting for: Payment Requests. With this update, you can send your customers a direct, secure and easy way to pay for their bookings. It also has a handy new rule condition, a report for check ins, better search results, major point-of-sale improvements, […]
Written By | Nissa Campbell
5 Questions to Ask Before Starting a Cannabis Tour
States that have legalized cannabis are in the double digits, all of Canada recently climbed aboard, and investors are obsessed with green stocks, so you might be thinking that it’s a perfect time to start offering cannabis-related tours. Before you upend your life to join this bustling market, though, there are a few major issues […]
Written By | Nissa Campbell
Curious About Cannabis Tours? Here’s What’s Happening
Cannabis culture is booming in North America, and there’s no shortage of business owners and entrepreneurs who want to cash in. And no wonder. In Colorado, legal cannabis brought in 6.5 million tourists in 2016, and that number has been growing since. With legalization freshly arrived in many U.S. states and all of Canada, you […]
Written By | Nissa Campbell
How the Tourism Industry Is Tackling Corporate Social Responsibility
When a new wave of poaching hit the Serengeti, tour operators knew they had to react. The annual wildebeest migration through the Serengeti in Tanzani to the Masai Mara in Kenya is a huge boon for the tourism industry in the area–an industry which employs 11 percent of the country’s labor force on its own. […]
Written By | Nissa Campbell
Minimize No-Shows With Six Simple Techniques
No matter how well you plan your tours and activities, there will always be factors out of your control — and we’re not just talking about the weather. As much as we love and rely on them, guests can also be the biggest headache in the business, particularly when they don’t bother to show up. […]
Written By | Nissa Campbell