FAQ
Any Questions?
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Can I sell tickets to public and private events on your booking platform?
Yes, Rezgo is perfect for selling tickets for both public and private events. For public events, you can sell set time slots or let your customers choose from start times in set intervals. You can also offer open date bookings and all-day bookings.
For private events, you can restrict capacity and offer unlisted events through private links, over the phone, in person, by email, or through any method you’d like. If you want to take online payments for bookings that aren’t made on your website, Rezgo makes that easy with secure online payment requests.
And no matter how you take your bookings, Rezgo will ensure your guests get their tickets in a timely fashion and will enjoy a smooth, contactless experience from start to finish.
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How can I integrate your booking software with my website?
There are a few ways to integrate Rezgo with your company’s website. Which one is best for you will depend on a few factors:
- What type of website do you have right now?
- How technical is your team? Do you have anyone who can set up a WordPress plugin or integrate an API?
- How quickly do you want to start taking online bookings?
- How customized do you want your booking website to be?
The simplest way to integrate Rezgo with your website is to put a “Book Now” link on your website and link it to your Rezgo white label booking page. The Rezgo white label booking website works as soon as you activate your account, and it dynamically includes all your public events. With that, you can start taking bookings from the moment your inventory is loaded into your account.
If you want something more complex, we recommend the Rezgo WordPress plugin. It will allow you to integrate your booking pages into your website however you’d like. We also offer a widget for simpler integrations, and a full API for highly-customized integrations.
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Do I need to be technical to use your booking software?
No, you don’t need any particular technical skills to use Rezgo. Rezgo works right out of the box. Loading up your inventory is easy, and we offer a lot of guidance, from self-serve documentation to hands-on onboarding support–whatever you need. You can even integrate Rezgo with your website with minimal technical knowledge by using our white label booking website or booking widget.
If you want to customize the design of your booking website or emails, you’ll need someone with an understanding of HTML and CSS. And if you want to create a fully customized website integration, you’ll need someone who can integrate our WordPress plugin or API.
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Does Rezgo work for languages other than English?
While Rezgo’s software is offered in English, you can set up your booking site in any language you want. In the Rezgo admin, you can enter your content in the language of your choice. With the Rezgo WordPress plugin and a customized template, you can translate all the labels and displayed content as needed.
While you can customize your email templates as well, some dynamic notification content loaded from Rezgo will be displayed in English.
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Do you offer any marketing opportunities for attractions?
Of course. While Rezgo isn’t a marketing service, we’re here to help you thrive. Rezgo frequently offers marketing tips and guides through our blog, videos and webinars. We also offer a search and mobile optimized booking website to help you reach a larger audience. Our customer success team can help you with other marketing opportunities, including integrations with OTAs and services like Google Things To Do.