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Compare Bokun to Rezgo

  

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COMPARE BOKUN

Your Best Alternative to Bokun

At Rezgo, we value our independence. It allows us to offer our clients more choice, and lets us work with experience providers to create tools they can really use.

That independence means we’re building for operators, not around a larger ecosystem. Rezgo is truly enterprise-ready booking software, built to support complex, high-volume operations while championing smaller operators as they grow. Attractions, event venues and established tour operators use Rezgo to manage their entire booking operations, from online sales and OTA distribution to point of sale, resource management and reporting. 

That same independence gives you more freedom over where and how you distribute your inventory. As part of TripAdvisor, Bokun can leave users feeling like they’re being pushed into a particular ecosystem, with an obligation to distribute through Viator, TripAdvisor’s OTA. We offer connections with many OTAs—including Viator—so you can distribute your inventory wherever you want, and manage it all in one place. It’s always your choice.

Bokun’s pricing combines a monthly subscription with booking fees on top, which can make it hard to predict what you’ll actually pay. Rezgo’s pricing is transparent and usage-based: fees scale with your bookings, and you choose whether to pass them on to your customers or absorb them yourself. Whether you’re running a single tour or a complex, multi-channel operation, you’re always in control of your costs, and Rezgo scales with you as you grow.

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MORE CHOICE + MORE CONTROL

4 Reasons Rezgo Is Better Than Bokun

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Pricing: Rezgo vs. Bokun

Many systems charge your customers a 6% fee, some charge a subscription. Rezgo charges a 0.9% fee for point-of-sale bookings (+4% for web bookings) and we give you the choice to pass that fee on to your customers or absorb it – whatever’s best for your business.

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Customization

Rezgo offers the widest range of customization options available. You can add a simple widget, like the competition, use a customized WordPress plugin, or use our pre-built source code and develop your own fully customized interface.

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Payments

With the competition, you have to use their payment system at their rates. That can mean waiting for payouts, wondering where your money is, and customer service challenges. Rezgo integrates with a number of leading global payment gateways so you can choose the option best for you and get paid directly.

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Independently Owned

Unlike our competitors, some of whom are wholly owned by online travel agencies like Booking.com or TripAdvisor, we are independently owned. This means we always have your best interests in mind. We will never compete with you and we will always protect your privacy and confidentiality.

Highly Rated and Trusted

 

TESTIMONIALS

What Our Customers Have To Say

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“A significantly better experience“

“Having worked with rather a few ResTechs in my time, namely Xola, Bokun, Bookeo and Fareharbor, I can say that Rezgo is a significantly better experience. Interface, CS, product options all better…Definitely give Rezgo a try.”

In Lviv Tours

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“Rezgo Wins Every Time”

“With Rezgo, we have more engagement with our guests, building long-term relationships with some. We receive payment immediately without having to chase it down from DMCs and retailers. Rezgo’s management, marketing and tech support have been by our side all the way, providing help with best practices and new features. We compare regularly with other offerings in the market, but Rezgo wins every time.”

Phare, The Cambodian Circus

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The Rezgo Team Works Miracles

“Major improvement that Rezgo has brought to our business is the ability to create custom Price Sheets that allow us to offer different pricing for each ticket based on the channel it is being sold on. This streamlined our inventory management and has saved us a significant amount of time. Overall, working with Rezgo has been a fantastic experience. Their customer care team is exceptional, their management  team is first-rate, and their programming/dev team work miracles.”

Kissimmee Guest Services
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“Designed With Tour Operators in Mind“

“A few months back, we switched from WooCommerce to Rezgo, and it’s been a total game-changer for us. One of the biggest advantages of Rezgo has been its ease of use. The platform effortlessly integrates into our daily operations, simplifying processes that once seemed overwhelming. It’s clear that Rezgo was designed with tour operators like us in mind.”

Atlantic Sea Kayaking

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“Easy to Set Up“

“Rezgo stood out everywhere. Quick responses to inquiries and questions. Through product demos and top shelf customer support during and after implementation.

The whole booking process from start to finish is easy to set up and even easy for the end user.”

Yellowstone Wildlife Sanctuary

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“Rezgo Solves All My Problems“

“So many companies are so individual and different, and I think that’s why people have such a hard time finding a software company that actually solves all their problems. Rezgo solves all my problems.

We definitely would not be where we are without their incredible support and incredible software…I’ve never felt like a commodity to them. I always felt like they were a partner.”

Juneau Whale Watch

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“On Our Side“

“From the outset, the Rezgo team took the time to learn what issues were important to us, to discover the major roadblocks and suggest solutions from their experience and knowledge of other businesses similar to ours around the world. We really felt that they were on our side and wanted us to succeed. The Rezgo software is very robust and easy to use and we immediately felt confident that it was a winner.”

Doolin2Aran Ferries

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“Amazing To Work With“

“Amazing folks to work with. They go beyond the call. The platform is easy to navigate. After launching with Rezgo, our sales increased by 50%. We love the Rezgo team! Highly recommended!”

The King’s Gardens Maui

COMPARE REZGO

The Tools You Need To Run Your Business

Online Bookings

Get direct bookings from customers who are online and on their phones no matter where or when they book.

Channel Management

Expand your reach by managing OTAs, resellers and other sales channels in one place, with real-time availability.

Point Of Sale

Let customers book events in person or over the phone while you manage their bookings and secure payments with ease.

Management Tools

You get all the tools you need to manage your business better with Rezgo. Inventory, bookings, customers, payments, and more.

Resource Management

Keep your availability accurate in every situation with dynamic management of resources like vehicles, rentals or available staff.

Digital Waivers

Protect your business and keep your guests informed of any risks with a fully-integrated waiver system.

 

BUILT TO SCALE

Solo Supplier to Enterprise Operations

Some comparison articles describe Rezgo as a tool for smaller tour operators. That picture is simply wrong. While small suppliers are welcome, Rezgo is built for established medium-to-large businesses and scales to the complex needs of enterprise clients: channel-specific price sheets across OTAs and resellers, dynamic resource management for vehicles, equipment and staff, point of sale for high-volume front desks, and detailed reporting across every sales channel. 

Customers like Kissimmee Guest Services manage channel-specific pricing at scale on Rezgo, and operators including Phare, The Cambodian Circus and Doolin2Aran Ferries are enterprise success stories, running high-volume, year-round operations on the platform. Rezgo’s enterprise features are used and shaped by nationwide, Fortune 500 concierge businesses, ensuring Rezgo is built for the needs of any high-volume, multi-location tourism business.

HELPING YOU THRIVE

Support You Can Count On

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Dedicated Setup

Our customer success specialists will help you start taking bookings quickly. We offer a one-on-one pre-launch review to help you start strong and boost conversions.

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Multiple Support Channels

If you ever have a question or need help, you can reach our experienced support team via phone, live chat or email. We get back to you quickly with expert input during our global office hours.

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Comprehensive Knowledgebase

The Rezgo platform has the most complete knowledgebase and online user manual of any tour or activity system. Answers to your questions are just a click or two away.

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Personalized Account Manager

Enjoy tierless support and a dedicated account manager who knows your business personally. You’ll save time and resources with people who understand your use case and your concerns.

FAQ

Any Questions?

  • Does Rezgo offer more flexibility than Bokun?

    Yes. Rezgo gives operators more flexibility and control over their business. Unlike Bokun, which heavily emphasizes distribution through its own network, Rezgo allows you to choose how and where you sell — whether directly on your website, through OTAs, or at your front desk. You also have the freedom to choose your own payment gateway, pass or absorb fees, and customize your booking experience.

  • How do Rezgo and Bokun compare in pricing?

    Bokun’s low entry price often looks appealing at first, but costs quickly add up through commissions, restrictions, and add-ons. Rezgo offers transparent, flexible pricing. You can pay as you go, without tiers, limits or set up costs, or talk to us about high-volume rates or premium onboarding options. With Rezgo, you always know exactly what you’re paying for, without surprise expenses cutting into your margins.

  • Which platform provides better customer support, Rezgo or Bokun?

    Rezgo is well known for its hands-on, local customer support and dedicated account managers. Bokun, being owned by a large OTA, tends to prioritize scale over personal service — which can leave smaller operators feeling overlooked. With Rezgo, you get fast, personalized support from an in-house team that understands the unique challenges of tour and activity operators and gets to know your business personally.

  • Can Rezgo integrate with the same tools as Bokun?

    Rezgo integrates with a wide range of OTAs, payment gateways, and business tools, giving you similar – and often greater – connectivity compared to Bokun. Plus, Rezgo’s integrations are designed with flexibility in mind, so you’re not locked into one ecosystem. Bokun, on the other hand, is more tightly tied to its parent company’s marketplace, which can limit your choices.

  • Which system is easier to use for managing bookings?

    Rezgo’s interface is designed for simplicity and efficiency. Our clients find it easier to manage inventory, track resources, and process bookings in Rezgo compared to Bokun’s more marketplace-driven approach. With Rezgo, our focus is always on making day-to-day management smoother for you and your staff.

  • Which booking platform is best for small vs large businesses?

    Rezgo works exceptionally well for established medium to large businesses who know what they want in a booking system, and scales easily to meet the complex needs of enterprise clients. Bokun can be attractive to smaller operators who want the added reach of its marketplace, but can feel restrictive for any business that wants to control its own distribution and work with other partners. Even small businesses love Rezgo for its price and well-supported features. Rezgo strikes the balance: powerful enough for enterprise-level needs, yet easy and affordable for operators of any size.

  • Is Rezgo suitable for large tour operators and enterprises?

    Yes. Rezgo is built for high-volume, multi-product operations and scales to the complex needs of enterprise clients. Large attractions, transportation providers and tour operators use Rezgo to manage channel-specific pricing, OTA and reseller distribution, point of sale and resource management in one platform. Unlike marketplace-owned systems, Rezgo never competes with you for your own customers.