CUSTOMER CARE
Impress At Every Turn
Your booking software shouldn’t just make it easier for you to manage your operations. It should be a stepping stone to a superior customer experience.
Rezgo makes the path to purchase smooth and simple while providing the tools to allow you to delight guests. Custom questions for a more personalized activity, quick and easy check-ins and convenient ticketing options are just some of the ways you can impress your guests every step of the way.
PROTECT YOUR CUSTOMERS
Guest Safety And Security
The safety of your guests is of the utmost importance, from their health and well-being to their data.
With industry-leading security at every level, Rezgo helps you protect your most valuable assets: your customers.
Automated Messaging
Inform your guests of everything they need to know without lifting a finger.
Payment Requests
No more taking credit cards over the phone. With Rezgo, you can send a secure online payment request for any booking.
Touchless Interactions
Let your customers pay, interact and sign waivers on their own devices.
Custom Notifications
When the unexpected happens, easily notify all your guests by email or SMS.
Data Security
Protect your customers’ data with industry-leading data security standards.
SEAMLESS INTERACTIONS
Customer Service
Rezgo’s benefits don’t stop when a booking is made. Every step of the customer experience is enhanced with features designed to delight your guests.
Instant Check-In
With several paths to speedy check-ins, there’s a solution that suits your business.
Dynamic Manifest
At-a-glance, interactive information about every guest for any event.
Ticketing
Customizable print and mobile tickets or vouchers for groups of any size.
Pickup Locations
Let your guests choose the best place to be picked up from the locations you have to offer.
Automated Notifications
Prompt satisfied customers to leave reviews with friendly, automated emails.
Easy Replies
Show that you care with thoughtful replies published with your public reviews.
Verified Bookings
Review requests only go out to verified customers, so don’t worry about fake reviews.
Review Control
You’re always free to hide inappropriate review content or prevent requests from going out to particular customers.
Complete Security
We maintain rigorous security standards for our software and our policies to ensure the safety of data entrusted to us by you and your customers. Rezgo is fully PCI compliant, and that’s just the start of our commitment to keeping your data and payments safe and fraud-free.
Unmatched Reliability
With layers of redundancy and infrastructure designed for speed, security and responsiveness, Rezgo is always here when you need it, offering unrivaled uptime and service your business can rely on in every situation.
Personalized Support
At Rezgo, we have an in-house team of experts ready to offer direct support, customer success specialists to help you get the most out of your account, and a comprehensive knowledgebase for instructions at your fingertips.