Before you go live, there are a few steps you should take to make sure your booking website is working as expected. Consider running through the tests on a desktop browser and on a mobile phone to make sure the experience is perfect for all of your customers.
Grab our checklist below, or go through the steps that follow:
Note: If you’re testing with a live payment gateway, you may want to create a $1.00 test option in your inventory in order to test the payment process without charging a large transaction to your credit card.
- Using Firefox, Safari, or Chrome web browser, go to your Rezgo website.
- Look over your website to make sure any template customizations look how you expect them to look.
- Check to make sure your public tours are showing correctly in the tour list (and any private tours aren’t visible).
- Click one of the tours in your list to view the tour details.
- On the tour details page, check to make sure all the content you entered is showing as intended.
- Check the calendar to make sure the available dates for the tour are displaying as intended.
- Click on one of the available dates to view the options for the tour.
- Check to make sure the options displayed are the ones you wanted to display (based on your rules).
- Select one of the options.
- Make sure the pricing tiers are correct.
- Select a price tier by adding a quantity, and click Add to Order to continue to the secure booking process.
- Check that any related items you’ve added show up correctly before checkout.
- On the secure booking page, make sure that there is a padlock icon in URL bar.
- Check to make sure that all custom form fields are appearing as intended.
- Enter in sample (or live) data into the guest/passenger fields and click the next button. Use your own email if you want to confirm that notifications are working correctly.
- On the payment information page, enter your billing address information.
- Check to make sure your front-end payment methods are displaying as intended.
- If using a payment gateway, enter in payment information using a valid credit card.
- Click on the complete booking button.
- If payment is being made with a payment gateway, the resulting booking will be confirmed. If the booking is made using any other payment method, the booking will be marked as NOT YET COMPLETE and payment status PENDING.
- Check the receipt to make sure all the information you expect is displaying as intended.
- Check your email to make sure you received a booking notification from Rezgo.
- If you added your email as the customer email for your test booking, check to make sure you received a customer booking confirmation.
- In Rezgo, check that the booking shows up in your booking list.
- Click on the booking to view the booking details.
- If the booking was paid using a payment gateway, then the corresponding transaction should be attached to the booking.
- Go to the Daily Manifest (under Bookings) and check the day of the booking to make sure your test booking’s passengers are listed.
- Go to Reports and check the booking report to make sure the booking is shown.
- If you are satisfied with the booking, change the status of the booking to CANCELLED.
- Refund the credit card transaction if needed.
Congratulations! You’re ready to start taking bookings.
If you’re using the Rezgo white-label booking website, you need to activate it to go live. Otherwise, make sure Rezgo is connected to your company website and you’ll be ready to go.